The giant company PAYPAL, which hides most of its employees behind Scientology-like compounds, and loves to use form letters to be evasive, is WHINING about PANDORA.
Yeah. PAYPAL. One of the richest companies in the world, one that pretends it isn't still the Twisted Sister of EBAY. PAYPAL, where you can't talk to a helpful human being, just robotic morons in "phone support" who get rid of you with a cheerful "not to worry" or "I will escalate this for you" which is really "I'm getting you off the phone, and in a few days you'll realize you've gotten NO satisfaction." Both PayPal and eBay phone support pull this trick: "let me transfer you..." to nowhere.
Paypal and eBay both have "ASK" features on Twitter. The trouble is that the people you are ASKING via ASKPAYPAL and ASKEBAY are just like phone support. They have NO power. They can't do A DAMN THING except say "Not to worry."
What, they worry? PAYPAL WORRIES... about Pandora's LOGO.
What DOESN'T worry PayPal, is when it's sister company eBay allows bootleggers to get dozens of identities and keep robbing and cheating rights owners. That would include the Sri Lanka cartel that regularly offers their $2.99 and $3.99 illegal PDF and EPUB and MOBI copies of best selling books:
PAYPAL supposedly will look at any website using its logo (including eBay) and cut off sellers who are illegal. No, they do NOT do that. Especially not on eBay. Especially not the Sri Lanka cartel of parasitic pests.
Ask phone support why they allow Sri Lanka bootleggers to not only get fresh accounts, but even pretend to be in America (note the creep on the right, who wrote "New York" as his location) and you get "er, uh, hmm..."
A big excuse at PayPal and eBay is "we have SO many websites, so many auctions..." and, aw, not enough personnel? Two of the wealthiest, most successful websites in the world? Awwwwww.
Paypal has actually defended a counterfeiter on eBay by saying, "We contacted him and he said the item is legitimate."
This was one of those "dupe mill" creeps who grabs any movie star photo he can find, and copies it off for $5.99 or $9.99 or $10.99 including shipping.
Neither eBay nor PayPal will ask, even after several movie studios or performers have filed takedowns, for a seller like this to supply even ONE licensing agreement. Nah, let the creep continue offering counterfeit garbage, and NOT EVEN SAY it's a reproduction. A lot of these parasites pretend what they offer is real.
That's like the dupe photo creeps who sell Photoshop fakes of actresses acting as if their images of Taylor Swift and Ariana Grande posing naked are real.
Just last month, after eBay shut the auction down (again) on a parasite who was selling dupes, PayPal REJECTED the bidder's request for a refund.
Why? "You didn't send the photo back." "But the photo is COUNTERFEIT." "Sorry, our RULES say you MUST send the photo back." "Your rules say NO SUCH THING." "If you'd like me to escalate your claim, I'll be glad to do that. Not to worry..." Ha ha, that got the bidder off the phone. Without a refund.
A week later, the bidder calls back: "You've told me you understand the item is counterfeit, but NOW I got an email saying that you spoke to the dealer, who tells you it's authentic. So I don't get my money back." "Yes, well, the seller said it is legitimate." "Yes, but eBAY told you it was NOT, and eBay removed it. Why believe the seller and not eBay?" "We are not affiliated with eBay."
A week later, and eBay says: "We can't refund you because PayPal won't allow it. Your dispute is with PayPal. They handled the financial transaction. Have a nice day." A week later: "Sorry, time has run out. If you don't file within 30 days we can't help you." "But I spent the past 30 days arguing with EBAY and PAYPAL." "Sorry!"
And: "We have a rule, SNAD, which is "Significantly Not as Described." The seller did NOT say in the ad that his item was REAL or ORIGINAL, therefore we can't rule in your favor." "But eBay removed it as counterfeit. Also, there's nothing in your drop-down menu EXCEPT two reasons for a refund: a) it didn't arrive or b) it's not as described." "Sorry!" "Can I quote your own rules to you? You tell sellers: 'You will not receive a refund on your PayPal Fees...if you lose a SNAD Claim because we, in our sole discretion, reasonably believe the item you sold is counterfeit. You will be required to provide a full refund to the buyer and you might not receive the item back from the buyer."
"Err, uhhh...sir, I will escalate the problem for you."
"Do you AGREE with your own rules? Can you give me a refund? Can you patch me through to somebody who will right now, AGREE with us, and go into the seller's bank account and withdraw the money and REFUND ME?"
"Uhh, all I can do is escalate this." "Meaning I get a form letter a day later denying my claim? You want me to go through more hoops? Have you heard of KAFKA? Do you know this is KAFKA-ESQUE???"
There's a website called PAYPALSUCKS, because, well, how would you describe a company that behaves this way?
PAYPAL supports bootleggers? Forgers? People who knowingly sell counterfeits and use three different eBay ID's to do it, or in the case of the Sri Lanka cartel, FORTY eBay ID's?
How about visual rape and the hatred of women? Supposedly eBay and PayPal don't allow 'offensive materials,' or material that degrades any race or religion or a minority such as gays or lesbians. But women? Oh, GO AHEAD.
Yet PAYPAL goes to court to bitch and moan about a vague similarity to the Pandora logo. A VERY VAGUE similarity. That's how PAYPAL spends its money.
What do Tweeters think?
PayPal should be obeying Federal law. They'd rather ignore Federal law and coddle THESE two sellers:
The images are, of course, not censored in eBay's "everything else; adult" category. According to Federal law, you can't sell porn without a signed model release of age and consent. According to PayPal, they don't allow obscenity. But call them up on this, and a shocked zombie will say "Oh, not to worry, this IS against our rules, I will escalate this," and nothing happens.
Contact aup@paypal.com and you get a form letter telling you that you didn't submit the complaint the way PayPal likes it.
Go through the hoops, log in, and point them to these utterly offensive sellers who are degrading and abusing women in obscene ways, and NOTHING HAPPENS.
But PAYPAL goes after Pandora for some little whiny-bitch complaint about their PP and Pandora's P.
Pathetic?
PAYPAL routinely ignores their own Terms of Service, routinely interprets their own rules in their favor, and you can literally spend an hour talking to a robot in phone support and prove that you're right, only to have the person REFUSE to do anything about your case. "Patch me through to a real lawyer in your legal department?" "No, sorry." "Rule in my favor RIGHT NOW and assure me of a refund that I can find by email?" "Er, no." "Gonna send me one of your nasty form letters?" "Ahh, hmmm...."
PayPal would rather not take the time to match up bank accounts and find out how 40 Sri Lankan bootleggers have gotten on eBay in the past few months.
PayPal would rather not refund anyone who has bought a counterfeit item, and instead say "return the counterfeit for a refund" (so somebody else can get stuck).
PayPal would rather not suspend the accounts of pornographers who abuse, degrade and defile women in the most offensive, misogynistic ways possible.
But Pandora using THEIR color blue?
OOOOOOOOOOOOOOOOOOH.
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